Frequently Asked Questions

This fingerprinting and background check program is offered through Central Utah Educational Services (CUES) and the Utah State Office of Education (USOE).

CUES serves Juab, North Sanpete, Piute, Sevier, South Sanpete, Tintic and Wayne School Districts.

Who can I contact to set an appointment to have my fingerprint scanned?

Central Utah Educational Services
820 N Main Suite 3
Richfield, Ut 84701
Phone: (435) 869-4469  Fax: (435) 896-4767
Contact: Diane Bybee
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: https://www.mycues.org

North Sanpete School District
220 East 700 South
Mt. Pleasant, UT 84674
Phone: (435) 462-2485  Fax: (435) 462-2480
Contact: Claudia Christensen
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: https://www.nsanpete.org/

South Sanpete School District
39 South Main Street
Manti, UT 84642
Phone: (435) 835-2261  Fax: (435) 835-2265
Contact: Leslie Taysom
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: https://www.ssanpete.org/

Juab School District
346 East 600 North
Nephi, UT 84648
Phone: (435) 623-1940  Fax: (435) 623-1941
Contact: Charlene Nielson
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: https://www.juab.k12.ut.us/

Tintic School District
55 East Main Street
Eureka, UT 84628
Phone: (435) 433-6363  Fax: (435) 433-3664
Contact: Becky Jones
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: http://www.tintic.org/

Sevier School District
180 East 600 North
Richfield, Ut 84701
Phone: (435) 896-8214 Fax: (435) 896-8804
Contact: Gary Khyl
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: https://www.seviersd.org

Piute School District
500 North Main Street
Junction, Ut 84740
Phone: (435) 577-2912  Fax: (435) 577-2561
Contact: Gloria Fox
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: http://www.piutek12.org

Wayne School District
79 North 100 West
Bicknell, Ut 84715
Phone: (435) 425-3813  Fax: (435) 425-3806
Contact: Coral Chappell
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: http://www.waynesd.org

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What do I need to bring with me?

Please bring a valid drivers license or other picture ID. You need to have your Request for Electronic Background Check Form provided by the agency that is asking you to have a background check. This form will specify the type of background check (FANC or NFUF) and will have an agency code, which begins with a B followed by four digits. The form will also have a place for personal information such as name, birthday, place of birth, SSN, etc. The authorized representative from the requesting agency must sign this form. We can’t legally fingerprint you without this form and signature. If you do not have a form like this, your requesting agency can’t be identified in the LiveScan system and we can’t help you. If you have a fingerprint ink card, you will need to go to your local police station or sheriff's office to complete the ink card to send back to the requesting agency.

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What is involved in the LiveScan Background Check Process?

We enter all the personal demographic information that you have filled out on the request form into the LifeScan Fingerprint system and then we take an electronic scan of your fingerprints. This information is then sent to the Utah Bureau of Criminal Investigation and they will process the background check. The results are then provided to your requesting agency.

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How long does it take to get the results and who gets them?

In the CUES region we typically transmit the fingerprint information to BCI not less than once every  week.  If there are no issues, results will usually be cleared through BCI within 7 days after it has been sent. However, due to the budget cuts and BCI's decreased hours, it could take longer. The results go directly to the requesting agency. If your agency has not received your results after two weeks, they will need to contact BCI to determine the holdup. CUES or the school districts are not involved in the process in any way after your records have been transmitted.

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What does it cost for a background check?

The fee pays for the taking of the fingerprints and for the maintenance, repair and replacement of the LiveScan equipment. The cost charged by BCI depends on the type of background check requested by your school district or agency.

TypeDescriptionBCI CostLocalFeeTotal Cost
NFUF Employee (FBI Check) $37.00* $15.00 $52.00
NFUF Volunteer (FBI Check) $35.75 $15.00 $50.75
FANC Checks: AK, ID, MT, NV, OR, UT, WY $25.00* $15.00 $40.00
USOE USOE Teacher license Online Fee $20.00** $20.00
Other Other entities NA $15.00 $15.00

* Price includes a rapback fee for education employees and volunteers.
** This price is stated on the USOE LiveScan application.


The Local Fee is paid to the school district doing the fingerprinting.  CUES and most school districts do not take credit cards.
The Local Fee is kept by each district to pay expenses related to staff time and for maintenance, repair and replacement of the equipment.

The BCI cost is paid by the agency requesting the background check

For Other entities the local fee is $15.00. (Snow College, Family Services, Job Services, Private Schools, etc.)

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I just had a background check for another agency, why do I have to do it again?

YES.  There are two main reasons for being asked to do another background check. The first is there are legal issues regarding the sharing of background checks, especially if time has lapsed. Secondly, each LiveScan data record is tied to the specific agency requesting it when it was transmitted. Thus, there is no way to pull up the information, copy it, modify it or resend it. You must come in and complete a new LiveScan background check. And yes, you will have to pay another fee.

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Is the fingerprinting different from the background check?

The fingerprinting is part of the background check process.  The Bureau of Criminal Investigation (BCI) will use your fingerprints and your demographic information to search through the criminal database and police warrants.

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Do I need to call for an appointment to get a background check?

Yes, the CUES fingerprint scanning equipment is shared by multiple school districts and moves from district to district.  The schedule may vary and properly trained district personnel need to be available to do the fingerprinting.  It is best to contact the school district or enity directly and confirm a time to have your background check completed. There is a calendar on the CUES website that gives information regarding the schedule.  When viewing the calendar, click on the district name for additional information. Please call for an appointment.

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If you have additional questions please contact your local school district office or call CUES at 435-896-4469.

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