Frequently Asked Questions
CUES serves Juab, North Sanpete, Piute, Sevier, South Sanpete, Tintic and Wayne School Districts.
Who can I contact to set an appointment to have my fingerprint scanned?
Central Utah Educational Services
820 N Main Suite 3
Richfield, Ut 84701
Phone: (435) 869-4469 Fax: (435) 896-4767
Contact: Jessica Palmer
North Sanpete School District
220 East 700 South
Mt. Pleasant, UT 84674
Phone: (435) 462-2485 Fax: (435) 462-2480
Contact: Melanie Lee
South Sanpete School District
39 South Main Street
Manti, UT 84642
Phone: (435) 835-2261 Fax: (435) 835-2265
Contact: Kera Peterson
Juab School District
346 East 600 North
Nephi, UT 84648
Phone: (435) 623-1940 Fax: (435) 623-1941
Contact: Kristin Tischner
Tintic School District
55 East Main Street
Eureka, UT 84628
Phone: (435) 433-6363 Fax: (435) 433-3664
Contact: Angela Holden
Sevier School District
180 East 600 North
Richfield, Ut 84701
Phone: (435) 896-8214 Fax: (435) 896-8804
Contact: Alison Merchant
Piute School District
500 North Main Street
Junction, Ut 84740
Phone: (435) 577-2912 Fax: (435) 577-2561
Contact: Gloria Fox
Wayne School District
79 North 100 West
Bicknell, Ut 84715
Phone: (435) 425-3813 Fax: (435) 425-3806
Contact: Coral Chappell
What do I need to bring with me?
Please bring a valid drivers license or other picture ID. You need to have your Authorization or Request for Electronic Background Check Form provided by the agency that is asking you to have a background check. This form will specify the type of background check (FANC or NFUF) and will have an agency code, which begins with a B followed by four digits. The form will also have a place for personal information such as name, birthday, place of birth, SSN, etc. The authorized representative from the requesting agency must sign this form. We can’t legally fingerprint you without this form and signature. If you do not have a form like this, your requesting agency can’t be identified in the LiveScan system and we can’t help you. If you have a fingerprint ink card, you will need to go to your local police station or sheriff's office to complete the ink card to send back to the requesting agency.
What is involved in the LiveScan Background Check Process?
We enter all the personal demographic information that you have filled out on the request form into the LifeScan Fingerprint system and then we take an electronic scan of your fingerprints. This information is then sent to the Utah Bureau of Criminal Investigation and they will process the background check. The results are then provided to your requesting agency.
How long does it take to get the results and who gets them?
In the CUES region we typically transmit the fingerprint information to BCI not less than once every week. If there are no issues, results will usually be cleared through BCI within 7 days after it has been sent. However, due to the budget cuts and BCI's decreased hours, it could take longer. The results go directly to the requesting agency. If your agency has not received your results after two weeks, they will need to contact BCI to determine the holdup. CUES or the school districts are not involved in the process in any way after your records have been transmitted.
What does it cost for a background check?
A $25 charge will be assessed at the facility doing the background check. This fee pays for the taking of the fingerprints and for the maintenance, repair, and replacement of the LiveScan equipment.
Other costs may be charged for volunteers, classified employees, and subs depending on the school district's policy. School Districts and other agencies incur a charge from BCI depending on the type of background check requested by that school district or agency. For questions regarding these costs, please contact the entity requesting fingerprinting.
I just had a background check for another agency, why do I have to do it again?
Yes you will need to have it done for each employer. There are two main reasons for being asked to do another background check. The first is there are legal issues regarding the sharing of background checks, especially if time has lapsed. Secondly, each LiveScan data record is tied to the specific agency requesting it when it was transmitted. Thus, there is no way to pull up the information, copy it, modify it or resend it. You must come in and complete a new LiveScan background check. And yes, you will have to pay another fee.
Is the fingerprinting different from the background check?
The fingerprinting is part of the background check process. The Bureau of Criminal Investigation (BCI) will use your fingerprints and your demographic information to search through the criminal database and police warrants.
Do I need to call for an appointment to get a background check?
Yes, the CUES fingerprint scanning equipment is shared by multiple school districts and moves from district to district. The schedule may vary and properly trained district personnel need to be available to do the fingerprinting. It is best to contact the school district or enity directly and confirm a time to have your background check completed. There is a calendar on the CUES website that gives information regarding the schedule. When viewing the calendar, click on the district name for additional information. Please call for an appointment.
If you have additional questions please contact your local school district office or call CUES at 435-896-4469.